NHS, Website and intranet development

The Brief

After splitting from another Primary Care Trust, Eastern and Coastal Kent Community Services became one of the largest PCT's in Kent with 3,500 staff. The core of the brief was to improve communication to staff members, doctors and the general public through the development of its branding and marketing collateral. This included:

• CMS website design and build
• Intranet design and build
• More than 70 service leaflets
• Internal communication newsletters
• Brand development

Solution

• Successful implementation of chatrooms and forums for more than 3,500 staff
• Significant increase in Google presence for NHS services
• Streamlined communications for all NHS services